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Web Accessibility Statement

Our Commitment to Providing Accessible Content

We want everyone who visits the Service Credit Union website to feel welcome and find website browsing a rewarding experience.

What Does This Mean?

We’ve been using the Web Content Accessibility Guidelines (WCAG) 2.2 to help guide us in making web content more accessible for people with disabilities, those who use assistive technology, and to make the website more user-friendly for everyone.

These guidelines have three levels of accessibility (A, AA, and AAA), and we’ve chosen Level AA as the target for our website.


How Are We Building Accessible Content?

Many of the documents and pages on the website are in HTML or plain text formats. These formats are generally accessible to people using screen readers and other assistive technology. By using the proper headline and paragraph HTML tags, we are able to build content that’s both accessible to those using this technology and to create a natural visual hierarchy for those browsing with a traditional browser. In this way, we strive to build content that can be read by as many people as possible, on as many devices as possible.

Accessibility for Non-HTML Content

Some content that appears on the website is not in HTML or a plain text format. This rich-media content has unique accessibility considerations and has been treated accordingly.

Adobe Acrobat PDF Files

Many documents are available in Adobe Acrobat® Portable Document Format (PDF). This format preserves content and layout for hard-copy publications. PDF files can be viewed and printed using Adobe Acrobat Reader® (version 3.0 or higher), available for free from Adobe.

Download Acrobat Reader

People using screen-reading devices may need an accessibility plug-in to read PDFs. Adobe offers free tools to convert PDFs to HTML upon request. To get the plugin and latest news about Adobe’s accessibility tools and services, visit the Access Adobe site.

Embedded Streaming Media

Videos on our website support closed captions and/or subtitles when relevant. When activated, streaming media can be made more accessible by providing a text alternative to spoken language.

Popular services such as YouTube offer screen-reader-friendly browsing.

Browsing YouTube with a Screen Reader

Accessibility Statement Restrictions

Our website was audited and repaired for accessibility as of the date listed at the bottom of this statement.

Third-Party Plugins and JavaScript

Some third-party integrations are not fully accessible and rely on external code. These may not conform to WCAG 2.2 Level AA guidelines. Affected plugins include:

  • OneTrust
  • Live Chat
  • Sassy Social Share
  • Google Maps
This website was assessed for Accessibility and was certified as WCAG 2.2 AA Compliant on: Oct 21, 2025

 

How Are We Doing?

We’ve worked hard to meet WCAG 2.2 Level AA accessibility standards. If you experience any problems or have suggestions for improvements, please reach out.

Contact Information

Service Credit Union

3003 Lafayette Road
Portsmouth, NH 03801
P: 800.936.7730