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Privacy Center

Privacy Notices

Easily access our privacy policies and notices below:
U.S. Privacy Notice

U.S. Privacy Notice

Review Policy
European Union Privacy Notice

European Union Privacy Notice

Review Policy
California Privacy Notice

California Privacy Notice

Review Policy
CA Notice at Collection

CA Notice at Collection

Review Policy
Online Banking Privacy Policy

Online Banking Privacy Policy

Review Policy

Data protection and privacy are core values for us at Service Federal Credit Union. Service Federal Credit Union is committed to protecting and respecting your privacy and giving you, our member, the option of accepting cookies on our website. This Cookie Policy provides an overview of what cookies are and why we use them. Service Federal Credit Union may change this Cookie Policy at any time by updating this page. You can always view the latest version by visiting this page.

What Are Cookies?

Cookies are tiny files that are downloaded to your computer to improve your online experience. They store information, such as the device you are using or your login information, on your hard drive or browser so a website can recognize that you are a returning visitor. Cookies make it easier for you to maintain your preferences on a website.

Why Do We Use Cookies?

Service Federal Credit Union uses cookies to offer you a better browsing experience, personalize content, analyze traffic and share information about your use of our site with our social media, advertising and analytics partners.

The cookies we use help us retain user preferences, store information and provide anonymized tracking data to our third-party analytics vendor. Service Federal Credit Union can use this tracking data to monitor visitor behavior on our site, such as what you are clicking and viewing, or where you are submitting information. By measuring how you use our website, we can then tailor it around your preferences.

Specifically, we may collect information about your computer or device, including but not limited to your IP address, browser type, and operating system.

Cookie Categories

  • Strictly Necessary Cookies – Essential for site functionality.
  • Performance Cookies – Help track site visits and usage patterns.
  • Functional Cookies – Enable enhanced website features and personalization.
  • Targeting Cookies – Used by advertisers to provide relevant ads based on interests.

 

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Parental Consent for Data Processing to Children <16

Data protection and privacy are core values for us at Service Federal Credit Union, and therefore we follow the General Data Protection Regulation (GDPR) for our members in the European Union (EU), effective May 25, 2018.

If a child is in the EU, we must collect parent or guardian consent to maintain their account, as this qualifies as processing Personal Data under GDPR.

Note: If consent is not provided, we will have to close the child’s account. More details on Service Credit Union’s Personal Data processing activities are available in the European Union Privacy Notice.

You may revoke your consent at any time. The European Union Privacy Notice explains the rights you have regarding your and your child’s Personal Data, including the rights to access, correct and object to data processing.

Data Subject Access Rights Portal

The link below will take you to a secure web form where you can exercise your GDPR, CCPA and CPRA data access rights.

For general inquiries or account maintenance requests, please reach out to a Member Service Representative by using the LiveChat feature, emailing memberservice@servicecu.org, or calling 800.936.7730 (U.S.) or 00800.4728.2000 (Int’l).

Access our Data Subject Access Rights Portal